Privacy Policy

At Whisknest, we value your privacy - because trust and transparency are at the heart of everything we do. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect:
- Name, email address, shipping address, phone number
- Payment details (processed securely via third-party gateways)
- IP address, device/browser data for analytics

2. How We Use Your Information:
- To fulfill orders and provide tracking updates
- To send occasional emails about promotions or updates (only if you opt-in)
- To improve website functionality and customer experience

3. Sharing Your Information:
We do not sell or rent your personal information. We only share data with trusted services like Shopify, payment processors (e.g. Stripe, PayPal), and shipping carriers - strictly to fulfill your orders.

4. Data Security:
Your data is handled with care. We use secure socket layer (SSL) technology and rely on Shopify's industry-standard encryption and protection protocols.

5. Your Rights:
- You can request access to your data
- You can ask us to delete your information at any time
- You can unsubscribe from emails with one click

6. Cookies:
Our site uses cookies to offer a smoother browsing experience and collect anonymous usage data.
You may disable cookies in your browser settings at any time.

7. Children's Privacy:
We do not knowingly collect personal data from children under 13.

8. Policy Updates:
We may update this policy as needed. The most current version will always be available on this  page.

Contact Us:

If you have any questions, reach out to us at support@whisknestus.com
Thank you for trusting Whisknest - where peace, pets, and privacy go paw in paw.